Membership management and renewals

Renewals are where a gym's revenue is won or lost. Bison Gym Manager keeps every membership in one place and reminds members before their plan ends, so fewer of them quietly lapse.

What you get

• Plans your way: by duration (monthly, quarterly, yearly) or by number of sessions.
• Sell, renew, freeze and transfer in a few clicks. Each plan sets how many freeze days it allows; once they're used up, only someone with the override permission (a manager by default) can freeze further.
• Complete member profiles: contact details, optional KYC, health details such as blood group and medical history, height, weight, fitness goal and an emergency contact.
• Renewal reminders: members are reminded 7, 3 and 1 day before expiry, in the app, by push notification and by email. SMS is optional.
• Expiring list for the front desk: a 9 am list of memberships expiring this week, so staff know who to call.
• Bring your old data: import members, memberships, dues, payments and attendance from Excel or CSV. You can preview the import first and undo it within 7 days.

Renewals in the member app

On the Growth plan, members renew and buy plans in your gym's own app. They can do it from their phone, with reminders 7, 3 and 1 day before the plan ends.