Staff app, roles and permissions

A gym runs on its front desk and trainers, but not everyone should see everything. Bison Gym Manager gives each person the tools for their job, and nothing more.

The staff app (Android)

• Check members in by scanning their QR pass.
• Renew plans and collect payment on the floor.
• See who's expiring and follow up leads.
• Trainers see their own classes and PT sessions.

Roles and permissions

• Ready-made roles: owner/admin, manager, front desk and trainer.
• Custom roles and per-person changes: decide who can see members' KYC, medical details and dues, who can void invoices or cancel memberships, and who can download data.
• Sensitive actions are recorded in an audit log: voids, overrides, exports and permission changes.
• Alerts to the owner, in the app and by email, when someone downloads member or billing data, or when a staff member's access or role changes.

Permissions you can set

Each permission can be given or taken away per role or per person, for example:

• Selling, renewing, freezing, transferring and cancelling memberships.
• Collecting payments, voiding invoices and recording expenses.
• Viewing the dashboard and reports.
• Managing biometric devices, staff and roles.
• Sending SMS, sending offers and buying SMS credits.

See what each role can follow in the reports, and how GST billing works for the front desk.